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Customer Reviews

 

  • N L Tahy
    N L Tahy
    17-09-2021
    Google

  • Jordan Dillon
    Jordan Dillon
    27-08-2021
    Google

  • S Walker
    S Walker
    27-08-2021
    Google

    I'm a repeat/regular customer of Hi-Tech Pest Control. For several years< I was having problems with carpenter ants; the owner of Hi-Tech said several times that the ants were traveling from a dead tree in the yard into the home through the fireplace. Hi-Tech continued to service the infestation until I followed their advice and had the tree removed...Ant problem gone! This company is knowledgeable about nesting habits, entry points, migration patterns, focus of attraction and all things pest related. I then had a bees nest set up in the weeping holes of my front door. Following a single treatment from Hi-Tech, the problem was gone. My most recent encounter with pests involved mosquitos. Hi-Tech came out and eradicated the issue with one application.I love to sit on my porch in the warm months and Hi-Tech makes sure there are no insects intruding on my outdoor space! I am assured there are no bees, mosquitos, ants, or anything else flying or crawling. OCCASIONALLY, I'll see an insect but it is very comfortable for someone like me with an actual phobia for crawlers.The service is prompt, targeted, efficient and cost effective!I highly recommend Hi-Tech's services. Hi-Tech is always my first choice when when the subject of pest control is raised!

  • K S
    K S
    24-08-2021
    Google

    I first called a different company before Hi-tech and they tried to stear me in a different direction of my pest problem (on top of improperly trying to solve it). I had red flags pop up so I started looking for a second opinion and by the grace of God we came across Hi-tech. I called and made an appointment with Don. He was very professional, educational, helpful, and super nice. We also enjoyed his company and the great conversations. He truly is a blessing!!! Don really does care about people and their situation. He went above and beyond to help us. Highly recommend!!!

  • Paul Weihs
    Paul Weihs
    24-08-2021
    Google

    This is a real review (not paid for). Called for service to deal with a yellow jacket nest in the house wall and they were out within a couple hours. Dan was courteous, professional and friendly. Same day service can't be beat. Would definitely use this company again and would refer others to them.

  • David Lundin
    David Lundin
    24-08-2021
    Google

    Great, friendly, fast and effective service by Don. Highly recommend.

  • Christie Buck
    Christie Buck
    24-06-2021
    Google

    Don is excellent, he knows exactly what to to take care of the problem.

  • Curtis Walker
    Curtis Walker
    24-06-2021
    Google

    Hi Tech is always super responsive and their solutions work every time. Even were able to schedule me same day. Professional and knowledgeable! I don't plan on using any other company for pest control!

  • Jim O.
    Jim O.
    10-06-2021
    Yelp

    Once again, dart throwing by a dermatologist. Called hi tech, very thorough on the phone , before setting up appointment. Don Dailey called 30 minutes before appointment. Showed up & was very professional. One of nicest guys I have talked to in a long time. Went thru any area that could possibly have any critters. NONE were found -yeaaaaa. Dermatologist was wrong ! Also said house was super clean ! ZERO charge. All he asked was to give good word of mouth for company, which I intend on continuing!

  • Curtis W.
    Curtis W.
    27-05-2021
    Yelp

    Hi-Tech helped us get rid of an annoying combination of yellow jackets and carpenter ants.  Whenever I've called them, its always been last minute.  However, they always come out for the treatment, are very professional, let me know exactly when the problem will be resolved, and they are always correct.  Hi-Tech is the only company I will ever use!

  • Paul Wolfe
    Paul Wolfe
    24-02-2021
    Google

    Don is excellent. I went to many other companies but Don knew exactly what to do to fix my problem. Don't go anywhere else. Trust me.

  • Buddy Adkison
    Buddy Adkison
    24-11-2020
    Google

    Good job by Hi-Tech Pest Control! Tech was here timely, identified the problem immediately and although he did not come inside he did a thorough job on the patio and the entire perimeter of the house outside. Hopefully, the bugs will not come inside my house! Thanks.

  • Nancy Pacino
    Nancy Pacino
    24-11-2020
    Google

    Very professional and responsive. I had concerns about bed bugs and was anxious for a same day inspection. He did a thorough inspection of all areas taking his time to ensure there were no other issues. The charge for the inspection was more than fair and I highly recommend this company for honesty and professionalism.

  • Quinn Wilburn
    Quinn Wilburn
    24-11-2020
    Google

    Called this company less then an hour ago for a service in my home and they were here within 25 min. The tech that showed up was so kind and so helpful with everything. He was able to explain why he thinks we were having this problem in our home. He explained what he would be doing to get rid of my issue. I also set up a monthly servicing! Their prices are beyond reasonable and I am so happy with the service they performed today! Thank You Guys so much!

  • The team are lovely to deal with, everyone is extremely helpful. Any further questions I had after spraying was done was answered. And the guy who sprayed was super lovely !

  • Channing Bruce
    Channing Bruce
    24-11-2020
    Google

    Can't speak highly enough of these guys, they showed up on time, went above and beyond to treat my pest problem and they were a pleasure to deal with. Great service all round.

  • Michael Olcese
    Michael Olcese
    24-11-2020
    Google

    Very professional, efficient, and responsive. I reached out to Don and he was at my house within 24 hours. Went above and beyond and took care of our issue immediately. Don was very personable and I would recommend him to anyone. Although, I truly hope to never see Don again, I know if such an issue were to ever occur again, the only person I would call is Don at Hi-Tech Pest Control. Do not go anywhere else. No better service.

  • Royce Hagberg
    Royce Hagberg
    24-11-2020
    Google

    Excellent service, on-time and a very thorough job carried out. Repeat customer, always happy.

  • Rayne Blake
    Rayne Blake
    24-11-2020
    Google

    Reliable and trustworthy. They came all the way over to my house, found no evidence of infestation, and charged us nothing. That was cool.

  • Venus Valles
    Venus Valles
    24-11-2020
    Google

    Really happy that I called this local business for my fly infestation. All sorted. Turned up as planned great service not a fly in sight now. Would recommend this business.

  • Leeann Unzueta
    Leeann Unzueta
    24-11-2020
    Google

    Awesome service booked within a day of request. Great prices beats other quotes. Very friendly helpful staff would highly recommendedThis is my second year using this business and never had an issue.

  • Colleen C.
    Colleen C.
    26-10-2020
    Yelp

    We were experiencing a yellow jacket infestation in the garden window of our kitchen so we called Hi-Tech Pest Control.  They were able to fit us in their schedule quickly.  The man who showed up at our house immediately gave us the impression that he meant business and knew what he was doing.  He asked us questions to make sure he understood the issue and then sprayed the area.  The cost was very reasonable and it came with a guarantee.  When the issue wasn't solved a week or two later, they quickly came back out to address it again.  After their second visit the bees were gone.  I am really appreciative that they were able to come out quickly both times and get us taken care of!

  • Heather Hammond
    Heather Hammond
    24-09-2020
    Google

    Highly recommend Hi-Tech Pest Control. We noticed ants this weekend & received such prompt, courteous & highly professional customer service when we reached out today. Would not hesitate to use them again.

  • Gina louise
    Gina louise
    24-09-2020
    Google

    Amazing service, wonderful staff, and incredibly knowledgeable. The technician came to our apartment on time and they were able answered all of our questions, and made sure we were 100% satisfied before they left. Couldn't have asked for a better visit! Hi-Tech Pest Control is the best around!

  • Martha Gibson
    Martha Gibson
    24-09-2020
    Google

    Always flexible and available late at night, the technicians are extremely knowledgeable and reassuring. I feel so relieved seeing the efforts and the perfection with which they did the job. I highly recommend them.

  • Ange Sims
    Ange Sims
    24-09-2020
    Google

    I have been a customer of Hi-Tech for about four years now, I found him on the internet when I found out that I had mice. This was the ONLY company that could get to come out that week before I moved because I couldn't live with mice knowingly eating my food at night. He came out and I haven't seen them since; Second, third time Don comes out to my house is for spiders and ants. I call him every year he's always nice, professional and educate myself and husband. He's like apart of the family know :). I recommended him to my sister for her mice problem, then she recommended him to a sister in-law who had mice problems also. So do you see how he's apart of the family??Once again he came through for me and my family with a bee infestation in my home, he came out right away !!

  • Company is very professional and love how professional they are an Riley was so sweet and very helpful

  • Lil Sadwrld 999
    Lil Sadwrld 999
    24-09-2020
    Google

    SERVICE WAS GREAT I WOULD ALWAYS RECOMMEND THIS COMPANY AND RILEY WAS VERY HELPFUL

  • Clara Gilks
    Clara Gilks
    24-09-2020
    Google

    Very impressed with what these guys did yesterday. Punctual, respectful, thorough. Certainly recommend this company.

  • Angie Simms
    Angie Simms
    24-09-2020
    Google

    I had a terrible bee problem, he must have sense the panic on my voice he came out right away. He was prepared to mask up and put shoe covers on before entering my home because of COVID, but there was know need since the problem was on the outside of my home. He came did his job, we social distance between my screen door. Great service I will definitely recommend.

  • Tia Stephenson
    Tia Stephenson
    24-09-2020
    Google

    Hi-Tech Pest Control is amazing. Any time we have any issues they come quickly and take care of it. Working with us to solve the issue. The staff are extremely professional and nice. Reasonably priced for the level of service you get.

  • Karen Harbourne
    Karen Harbourne
    24-09-2020
    Google

    Don, the technician was very friendly and extremely qualified!After moving into a co-op that said that they did not have bugs, it was infested and it was embarrassing, humiliating and very very frustrating! I tried spray after spray with no luck! Ordered sprays from the internet that guaranteed 100% that their spray would work....... They did not!!!!Hi-Tech (Don) came in and solved my problem!!!!!! I don't want to think about bugs ever again! Thank you Thank you! Sincerely Karen Dobbs

  • Liddy B
    Liddy B
    24-09-2020
    Google

    Don came out the same day i called. He was very professional and knowledgeable about rodents. He guarantees to get rid of any unwanted creatures in your home.

  • First time using this company, will use again and recommend.

  • DSM GODS
    DSM GODS
    24-09-2020
    Google

    so i read the bad reviews because i always do and i thought that i would still see what i can get out of this because i have been told tha this company is the only company that has gotten rid of bed bugs for good and also everybody situation is gonna be different. i always will see both sides of coin no matterr what . so i ended up listening good during my consultation and what they were saying made sense enough for me to go ahead and purchase the service. it ended up been a good idea and i was able to get rid of the bed bugs finally. will keeps using them from now on !

  • Melissa Smith
    Melissa Smith
    24-09-2020
    Google

    I am very happy I choose to go with Hi-Tech pest control to help me resolve my bug issue. This company is very knowledgeable and helped me get my home back in order. I am extremely pleased with this company and I am forever thankful.

  • Kirsty Roberts
    Kirsty Roberts
    24-09-2020
    Google

    I was very impressed about everything about Hi-Tech Pest Control, their responsiveness, punctuality and the way they communicated with me throughout the process, thru the completion of the inspection and even afterwards.

  • Ronald L Dunlap
    Ronald L Dunlap
    24-09-2020
    Google

    Hi-Text has served Great Lakes Church in Troy, very nice people to workwith and always give a 6 month warranty.Thanks for your great work!Update, just used them again, fast friendly service! I also have used them for my 12Condominiums and the service was great and the technician was super friendly and did a superior job!

  • Rosecrux33 star
    Rosecrux33 star
    24-09-2020
    Google

    As a single mother of three I don't have much time or money to spend on pest control. Thankfully, Hi-Tech was able to get rid of my bed bugs for a fair price. The wentire process took less than a day and the technition answered a ton of question I had about these annoying bugs. I would recommend Hi-tech to anyone who has bed bugs in the Troy area. YOu will be happy

  • Lauren Kirby
    Lauren Kirby
    24-09-2020
    Google

    As a landlord, finding honest and decent pest control service can sometimes be a huge headache! After the visit and service received today, I will be using Hi-Tech Pest Controlt for all of our pest control needs. They were honest, fair with pricing, and they were able to come faster than any other pest control company that we called, including those "big name" companies. I will no longer be using any other pest control company and would recommend their service to anyone!!

  • Richard Powell
    Richard Powell
    24-09-2020
    Google

    Hi-Tech pest control employee Don Dailey is Awesome!!!!He took care of my mother in-law’s yellow jackets problem at her home swiftly.He was professional, knowledgeable and very nice.Answered all concerns and was very patient.We were able to get same day service, other company’s could not do the job for a few days.By far the best experience!!!!

  • Kat Frostick
    Kat Frostick
    24-09-2020
    Google

    Our technicians are both very experienced and helpful. The tech has found and eradicated several problems for us and has always been responsive to our inquiries and quick to do extra service calls if needed. Thanks Hi-Tech Pest Control!

  • Fred Little
    Fred Little
    24-09-2020
    Google

    Had been having a roach issue. The team showed up and gave me a good recommendation for treatment. Have started using it and will see how it goes, but was nice to talk to a professional who was so nice and helped out.

  • Glynda Bee
    Glynda Bee
    24-09-2020
    Google

    Hi-Tech Pest Control has been reliable and effective. I especially appreciate the fact that they are following the guidelines for the prevention of the spread of COVID.

  • Serena Ozuna
    Serena Ozuna
    24-09-2020
    Google

    Hi-Tech Pest Control is a great company. Their always on time, very informative and friendly. The techs are very friendly and do a great job Would highly recommend!

  • tash11
    tash11
    24-09-2020
    Google

    great

  • Terry Simpson
    Terry Simpson
    24-09-2020
    Google

    I was very impressed about everything about Hi-Tech Pest Control their responsiveness, punctuality and the way they communicated with me throughout the process, thru the completion of the inspection and even afterwards.

  • Temika Osborne
    Temika Osborne
    24-09-2020
    Google

    I highly recommend HTPC! They made me feel at ease in a time when I was beyond stressed. The company is very nice to work with and have affordable prices. I was also pleased with the free same day consultation and the next day service.

  • Li'ane O
    Li'ane O
    24-09-2020
    Google

    I was very pleased with this company and so happy that I found them. I appreciated my consultation being free and I was able to get next day service. Thankfully for this company I am able to sleep better at night. I highly recommend Hi-tech pest control.

  • Jeffrey Smith
    Jeffrey Smith
    24-09-2020
    Google

    I would highly recommend this company.

  • Hi-Tech Pest Control is wonderful, they are responsive and very customer oriented. They take care of what is needed they are not there to create additional work. Love them!

  • Micheal R.
    Micheal R.
    09-06-2020
    Yelp

    I am so pleased with hi tech !  I have already spent $4800 with Terminix and orkin and have NOT had any bedbug resolutions. My kids were bitin up for months and I was too worried about the diseases that these bugs can transmit when they are feeding on human blood. I lost sleep for months trying to get this figured out and now thank God I founds these guys

  • Hannah L.
    Hannah L.
    27-05-2020
    Yelp

    Don was awesome. He spent a bunch of time with me over the phone when I called, answering all my questions. When I asked if I could schedule to have someone come take a look at my ant problems, he offered me a two-hour window period in the afternoon for the following day. He said the morning was already very full, and he didn't want to leave me waiting. I appreciated that he was treating my call with the urgency it deserved. The following day, we didn't meet until about 45-minutes after the scheduled window. I really think that was understandable and completely acceptable bc it was a very narrow window to begin with (only two hours!) and most companies give you windows like "how about from 8am to 4pm next week?" His estimated time of availability was pretty accurate, which I am impressed by. Don offered me helpful advice, thorough information, relevant anecdotes, a list of trusted resources, and the perfect amount of friendly conversation. I know now that I have found a pest control company that I will be able to rely on for as long as I'm here. Don is a gem - do yourself a favor and call him! It sounds like the people who wrote the one-star reviews were treating Don disrespectfully without even noticing that they were doing so. If you know how to treat someone with respect, and not erase their humanity just b/c you're looking for a bid, you will probably have a stellar experience with this outstandingly well-informed professional! I will definitely be recommending Hi-Tech Pest Control to my friends and family, and I am looking forward to applying all of Don's good advice.

  • Gloria Rhodes
    Gloria Rhodes
    24-09-2019
    Google

    This company is very professional and they get the job done!I am very satisfied with the service. I called Terminex to come out and take care of some problems (ants). They wanted a contract I did it and for three month straight I still had the same flow of ants. I immediately cancelled the agreement.I called Hi-Tech and literally in one application I no longer saw the ants.However he agreed to come back in two to three weeks to continuethe application. It was not needed!!!!

  • Stefani Hudson
    Stefani Hudson
    24-09-2019
    Google

    Exceptional customer service! I was able to rest assured that my problem would be solved. I would certainly recommend Hi-Tech Pest Control to all of my friends and family!

  • Jeff A.
    Jeff A.
    29-06-2019
    Yelp

    Great job! Called in the morning with a yellow jacket problem and they showed up in the afternoon and took care of the problem for a reasonable price. Couldn't have asked for anything more. Thank you. I recommend them highly.

  • Kristin G.
    Kristin G.
    28-06-2019
    Yelp

    I've had Don spray my house and exterior property for carpenter ants every year for several years. They're an annual occurrence where I live, and he has always been thorough and willing to come back for second applications. When I've had hornets' nests (more than once) he has removed them successfully and gotten rid of any remaining hornets for a reasonable price. Overall, I've been quite happy. He is a one-man outfit, though, so occasionally he might get hung up on a given job, which might delay him at subsequent jobs that day. It happens rarely, and I've never felt that was an unreasonable inconvenience.

  • Mary Tate
    Mary Tate
    24-09-2018
    Google

    I'm very happy to chose this company as my bug problem solver. I was reluctant at first since I was not familiar with this company but I'm pleased with the service and will call in the future should I have another bug issue. This company was on time and reasonable due to the nature of my problem.

  • Curtis Walker
    Curtis Walker
    24-09-2018
    Google

    We’ve used Hi-Tech on a couple of properties for almost 10 years. They always deliver top notch service. We call Hi Tech for yearly treatment to keep the ants and spiders away but have called them out In an emergency to flush out critters and they did the job. I wouldn’t use any other company!

  • regina phifer
    regina phifer
    24-09-2018
    Google

    I used this company 3 years ago for a different pest problem, and am going to use them again now. I can’t begin to say how amazing my tech was! Not only did he eliminate my bug problem completely, but he went above and beyond to help me as I had cancer and couldn’t physically do all of the requirements to aid him in prep. I won’t forget how kind and efficient this company is! They were a bit more money, but it was well worth it to rid my problem. I definitely recommend them!!!

  • Tecia Collins
    Tecia Collins
    24-09-2018
    Google

    in 2015,, I was dealing with a lot of pressure...had spiders galore and other creepy crawlers with a million legs...I called hi tech pest control and I received immediately response and Don came over to service my home. I learned a lot during this visit about how bugs enter into the homes. I had to prepare for him to get into areas as my house is fully furnished...he sprayed and bombed my home ..my problem was solved. So thankful for this company and Don as my experience was enlightening and I learned so much about bugs. Today I called him to set-up an appointment...he was on time and he was able to get the job done. I would highly recommend him for any pest problem.. trust me...it was worth the money.

  • Sharron W.
    Sharron W.
    02-05-2018
    Yelp

    Hi-Tech is the very best pest control service I have ever used. Don just came to my house for the sixth year in a row to address my annual carpenter ant infestation. I live in an area that has many mature trees  which come with unwanted pests. I first used Hi-Tech to take care of the spiders around my house. Once Don came, I saw NOTHING; no mosquitos, no spiders, no moths - NOTHING for two years! Then I started to have a serious carpenter ant problem. I had no idea those pesky ants grow to 1 1/2 inches in size with wings! Don came and assured me the ants would be gone within two weeks. He was right! I did not see another ant for the entire year. Whatever Don uses stops them at the door. So every year when I start to see dead ants at the door (whatever Don put down lasts for years!) I give Hi-Tech a call for my annual treatment. Then I see NOTHING. Don is amazing; his prices are extremely reasonable; and I only need one treatment per year. I will never use any other company!

  • Tiffany T.
    Tiffany T.
    27-04-2018
    Yelp

    Hi-tech gets the job done.  I tried another company and got no results.  The owner is knowledgeable and professional.

  • Sharon C.
    Sharon C.
    06-06-2016
    Yelp

    Hi-Tech is the best!  Have been using them for over 20 years.  They have consistently kept my house creepy-crawly free.  The owner is very professional and never tries to over-sell you.  Trust me, they get the job done.